Privacy policy

Effective Date: 21/06/2026

1. Introduction

Welcome to Balaji Enterprises. We respect your privacy and are committed to protecting the personal information you provide while using our website, browsing our products, or placing an order.

This Privacy Policy explains how we collect, use, store, and protect customer information.

2. Business Information

  • Trade Name: Balaji Enterprises
  • Legal Name: Aftab
  • Business Type: Proprietorship
  • GSTIN: 08CNXPA9826Q1ZU
  • Registered Address: Floor No. 2, Building No. 3, Aftab, Ajmer Road, Ajmer, Rajasthan – 305001, India

3. Information We Collect

When you use our website or place an order, we may collect:

  • Full name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and transaction details
  • Payment-related information required to process your order
  • Information you provide when contacting customer support
  • Website usage and technical information such as browser or device information

4. How We Use Your Information

We may use collected information to:

  • Process and deliver your orders
  • Confirm payments and orders
  • Provide shipping updates
  • Process returns, refunds and exchanges
  • Respond to customer enquiries
  • Improve our website and services
  • Prevent fraudulent or unauthorized activities
  • Maintain business and transaction records
  • Meet applicable legal and regulatory requirements

5. Payment Information

Payments may be processed through third-party payment providers. We generally do not directly store complete card numbers, CVV numbers, UPI PINs or banking passwords.

Customers should never share their OTP, UPI PIN, CVV or banking password with anyone claiming to represent Balaji Enterprises.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences and provide a better shopping experience.

You may control cookies through your browser settings.

7. Sharing of Information

We may share necessary information with trusted service providers, such as:

  • Shipping and courier partners
  • Payment service providers
  • Website and technology service providers
  • Customer-support service providers
  • Government authorities or law-enforcement agencies when legally required

We do not intend to sell customers' personal information as a standalone commercial product.

8. Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, loss or disclosure.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes and meet applicable legal requirements.

10. Customer Rights

Depending on applicable law, customers may have rights relating to their personal data, including rights concerning access, correction, withdrawal of consent and other applicable requests.

India's Digital Personal Data Protection framework provides for protection of digital personal data and related individual rights.

11. Third-Party Links

Our website may contain links to third-party websites or services. Balaji Enterprises is not responsible for the privacy practices or content of external websites.

Customers should review the privacy policies of third-party services before providing them with personal information.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization where required by applicable law.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, business practices or applicable requirements.

Any updated version will be published on this page with a revised effective date.

14. Contact & Privacy Queries

For privacy-related questions, data requests, complaints or concerns, customers may contact us through the customer-support details provided on the website.

Business Details

Balaji Enterprises
Legal Name: Aftab
GSTIN: 08CNXPA9826Q1ZU
Address: Floor No. 2, Building No. 3, Aftab, Ajmer Road, Ajmer, Rajasthan – 305001, India