Contact information
Effective Date: 21/06/2026
Business Information
- Trade Name: Balaji Enterprises
- Legal Name: Aftab
- Business Type: Proprietorship
- GSTIN: 08CNXPA9826Q1ZU
- Registered Address: Floor No. 2, Building No. 3, Aftab, Ajmer Road, Ajmer, Rajasthan – 305001, India
Customer Support
Customers can contact Balaji Enterprises regarding:
- Order status and tracking
- Product information
- Shipping and delivery
- Returns and exchanges
- Refunds and cancellations
- Payment-related issues
- General enquiries
- Complaints and grievances
For assistance, customers may use the customer-support/contact details displayed on the website.
Grievance Redressal
For complaints or grievances relating to an order, product, payment, delivery or service, customers should first contact Balaji Enterprises through the customer-support channel provided on the website.
Applicable e-commerce rules provide for a grievance-redressal mechanism for e-commerce entities.
Business Hours
Monday – Saturday: 10:00 AM – 7:00 PM IST
Sunday: Closed
Messages received outside business hours will generally be addressed on the next business day.
Security Notice
Balaji Enterprises will never ask customers to share sensitive banking credentials such as:
- OTP
- UPI PIN
- ATM PIN
- CVV
- Card PIN
- Internet banking password
Never share these details with anyone claiming to represent the business.
Customer Rights
Customers may also use the National Consumer Helpline for consumer grievances. The current official helpline is 1915, with additional channels including WhatsApp at 8800001915.
Business Details
Balaji Enterprises
Legal Name: Aftab
GSTIN: 08CNXPA9826Q1ZU
Address: Floor No. 2, Building No. 3, Aftab, Ajmer Road, Ajmer, Rajasthan – 305001, India